Incident management

Manages the lifecycle of incidents to ensure service restoration as quickly as possible.

Use case

Responding quickly to restore services after a system outage.


Our partners:


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Cherwell

Provides a powerful, flexible IT service management solution that enables better, faster, and more affordable service delivery.

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Freshservice

An IT service desk software solution that helps IT teams streamline their service delivery and manage IT operations effectively.

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Ivanti

Provides IT asset and service management solutions to help organisations gain control over their IT environment and improve service delivery.

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Jira Service Management

Provides IT service management capabilities to help IT teams deliver high-velocity service management.

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Micro Focus

Offers a comprehensive portfolio of enterprise software solutions that help organisations innovate faster and with lower risk.

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ServiceNow

A cloud-based platform that provides IT service management, operations management, and business process automation solutions.