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  • Best Practices
    Find out more about the ITIL4 framework
    General management:
    Service management:
    Technical management:
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Service request management

Manages the lifecycle of all service requests.

Use case

Handling requests for new services or changes to existing ones.


Our partners:


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Broadcom

Provides enterprise software solutions designed to solve complex IT problems and help businesses gain a competitive edge.

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Cherwell

Provides a powerful, flexible IT service management solution that enables better, faster, and more affordable service delivery.

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Ivanti Service Manager

Delivers comprehensive IT service management capabilities to enhance service delivery and support business operations.

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Jira Service Management

Provides IT service management capabilities to help IT teams deliver high-velocity service management.

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ManageEngine

Offers a wide range of IT management software solutions that help organisations manage their IT infrastructure and operations.

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ServiceNow

A cloud-based platform that provides IT service management, operations management, and business process automation solutions.

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SysAid

Provides IT service management software that helps organisations manage their IT operations and improve service delivery.

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TOPdesk

Provides IT service management software that helps organisations manage their IT operations and improve service delivery.

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Zendesk

A cloud-based customer service software that helps organisations manage their customer support and improve customer satisfaction.

From strategy to execution, we ensure seamless integration.

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